Based in Texas, Securus Technologies is dubbed a leading provider of criminal justice technological solutions. These include products and services for investigation, offender monitoring, public safety, and corrections.


Securus Technologies announced that it was a winner in the Customer Service Training Team of the Year category as part of the 11th annual StevieĀ® Awards for Sales & Customer Service. Securus Technologies received a Gold Stevie Award winner. This award is a major distinction for Securus Technologies.


Securus Technologies received its award at the annual awards ceremony held in February. Over 650 business executives were on hand for the event, including the chief executive officer of Securus Technologies. The CEO of Securus Technologies accepted the Gold Award on behalf of the company. The ceremony was held at Caesar’s Palace in Las Vegas.


77 judges determined the recipients of the awards. These judges hailed from different areas of the business community. They are all considered experts in their particular spheres.


When considering nominees, the judges consider factors like how well a company responds and corrects a problem in the customer service arena. In addition, the judges consider the overall impact a nominee has on the community.


In the case of Securus Technologies, the judges determined that the company was proactive when it comes to dealing with customer service delivery issues. In addition, the company has a significant impact on the public.


A prime objective of all solutions provided by Securus Technologies is public safety. Indeed, a safe statement is that enhancing public safety is a major objective of Securus Technologies.


Securus Technologies currently serves the needs of over 3,450 public safety, law enforcement and correctional agencies in North America. The company serves the varied needs associated with over 1.2 million inmates and supervised offenders in Canada and the United States at this time.